Terms and Conditions
All prices are exclusive of VAT at the current rate and delivery costs where applicable. We reserve the right to amend prices without prior notice. Cancellation of an order after despatch cannot be accepted. Goods are not sold on a sale or return basis.
It is our aim to despatch goods within 48 hours from the time they are ordered (subject to payment). Please allow 1-3 days for delivery. Delivery dates cannot be guaranteed as delays may be due to circumstances beyond our control.
Any order re-shipped due to being refused or undeliverable the first time will have the original freight charge added to the due amount, in order to cover our administrative costs and additional transportation costs.
Indigo Nails nor their will accept claims for consequential losses due to late delivery.
a) When returning items, make sure they are securely packaged. We cannot refund goods damaged in transit if items are poorly packaged.
b) The item must be in perfect resalable condition with any shrink wrap still intact.
c) A request must be made to the company within 7 days of receipt of goods.
d) No returned goods will be accepted unless a returns authorisation has been given. The appropriate reference number must be quoted on accompanying documentation.
e) For your own protection please obtain a proof of postage/ receipt from the carrier as the company accepts no responsibility for lost parcels sent by you.
f) Indigo Nails will not be responsible for any postage costs
Information about our customers is important to us. To protect your privacy we are committed to keeping your information confidential and used only for the purpose of serving you better. In order to serve you we need to gather certain information, such as name, address, phone number, email address. Indigo Nails does not sell or share any personal information you provide to us. Indigo Nails has no access to your credit / debit card details as payments are made on a secure website provided by PayPal.